JW Marriott Charlotte
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The privacy and security of elevators and the escort and explanation to use.them. oh and the automatic curtains... Super cool.
Janet
marzo de 2024
The location of the hotel was excellent. Almost everything is one or two blocks away. The valet service was very good. The reception staff were amazing, specially Sharel and Minho (excuse the spelling🙏🏻). The room was HUGE!!! Well decorated and equipped. The bed was comfortable. Complementary bottles of water were provided. The fitness center was really good. The equipment were new and suitable for many types of exercises. Water bottles and towels are provided. Maybe some more additional equipment needs to be provided like a bar for the cable machine. The pool area was nice. And attracted huge crowds during the weekend.
Fawaz
mayo de 2024
The staff was very helpful and was across from my venue I was there to attend. Room was comfortable as was the bed. Do like the motion detection light in the bathroom. Had a safe in the room which was not expected. Handheld wand in bathroom was very nice for those hard to reach areas.
James
junio de 2024
the hotel, reception staff, vallet staff bed, room, rhe whole hotel
Gabor
julio de 2024
The hotel was beautiful. Everything was clean and very well decorated. Check in and restaurant staff was wonderful and always greeted us with a smile. The two restaurants are absolutely outstanding. We had dinner at Caroline’s and breakfast at Dean’s and both were some of the best in-hotel dining I’ve ever experienced. Staying at this property was well worth every penny and we will be back!
Summer
noviembre de 2023
Every encounter with staff in all realms were great. Everyone we encountered were friendly and hospitable. The aesthetics of the room and bathroom were gorgeous. The breakfast and service in the executive lounge was top tier. The location was great in general and conveniently located near the stadium. My experience was so great, I literally searched where all JW Marriott properties were located. Of course, I’d stay at the JW Marriott Charlotte if I fly to Charlotte in the future.
Nina
septiembre de 2023
Allowed for early check-in. Great central location. Smelled amazing! Very clean. Eating options on site. Room service was speedy. Valets were quick and friendly.
Maya
diciembre de 2023
The property was located in a great area downtown. It was very clean. you couldn’t hear a lot of noise in other rooms. There was several dining options. I loved the ambiance of the rooftop pool.
Kimberly
julio de 2023
Everything, the location is great. The rooms are lovely, clean, comfortable and spacious. I would definitely say it’s worth every penny!! We ate in the steak house on the first floor it was incredible! We also got to enjoy some drinks at the rooftop bar in the sun :) The staff up there was very pleasant and polite. People around the hotel were all friendly. Fitness centre was one of the best fitness centres we have ever been to in a hotel! Good equipment and space! Valet car service was very good, they were all Polite and so helpful! If I was ever to come back to Charlotte I would stay in this hotel again!
Anonymous
mayo de 2023
As always we enjoy being in the heart of the city. The staff is always helpful and the rooms always meet our expectations in comfort and cleanliness.
Ryan
noviembre de 2023
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